The Family Tech Support Handbook helps adult children support parents with phones, passwords, messages, online services, privacy, and digital safety without turning every problem into a family argument. Rowan Hale Mercer offers a humane method: ask permission, start with the owner's goal, make one reversible change, practise it, and preserve a clear path back. With guidance for accessibility, scams, high-stakes accounts, remote help, lost devices, and changing household needs, this is a practical companion for families who want technology to increase connection rather than dependence. It includes worksheets, verification prompts, an incident checklist, and referral guidance for situations that require a bank, clinician, lawyer, cybersecurity professional, or safeguarding service. Part of The Sagewell Wellness Library.

About the author

Rowan Hale Mercer writes as a calm, observant family-systems and digital-literacy guide.