An undercover agent famed for taking out major bad guys, Cowboy finds himself in a twilight world of shifting reality and surreal experience when he enters a special program under the direction of an unseen supervisor known only as "the Soup." Ostensibly, the program aims at helping him deal with declining performance brought about by the disappearance of his 13-year-old son, Ricky, now a runaway hiding out in the lowly streets of the south side of town.

The Soup tasks Cowboy with taking out Awesome and Scorpion, two high-level bad guys, but he soon suspects that the real target is the truth about the suicide of his wife eight years earlier, a horrifying event that Ricky witnessed and resulted in a troubled childhood. Cowboy hid the truth from everyone, including himself, but with the mysterious Soup stripping away layer after layer of his psychological defenses, he can no longer conceal his role in her death-nor the impact it had on his son and himself. All is revealed in an explosive ending.

While it works as a psychological thriller, Finding Ricky is fundamentally a story about spiritual intervention. The supervisor overseeing the program that Cowboy is thrust into serves the role of the spirits of Christmas past, present, and future of Charles Dickens' A Christmas Carol. Never seen but only heard through an unusual phone, the supervisor's intervention brings about a profound transformation in Cowboy's life.