Kelly is an experienced person-centred counsellor, supervisor and tutor. She has worked at CPCAB, the UK's only awarding organisation specialising in counselling and psychotherapy, since 2017. In her role as Chief Professional Standards Officer, she oversees the valuable work of the qualification service to maintain the standards and relevance of CPCAB qualifications. Prior to this she spent many years working in substance misuse agency settings and also private practice work. She is passionate about high quality counselling education and championing the importance of human connection in training. She is an advocate for inclusive vocational training pathways towards becoming a counsellor and enabling students to flourish and gain self-understanding through their training. She has a particular interest in supporting practitioners taking their first steps into the field of counselling and found her years teaching diploma programmes hugely inspirational.