The tools and techniques you need to solve even the toughest business problems¿
This concise practical book explains how to resolve every challenge faced on a day-to-day basis in your business by presenting an unbeatable inventory of proven problem-solving tools and techniques to help you tackle your toughest business dilemmas effectively.
Using case studies, a 'best practice example' and a visual illustration, every dilemma is brought to life equipping you with the very best tools to confront any problem your business may face.
- Overcome any business challenge with robust logic and structure
- Rapidly prototype in order to test potential solutions
- Break down problems and make your workload lighter
- Deliver the 'killer' recommendations
- Successfully implement change in people and organisations
- Keep yourself, your team and your stakeholders happy
This edition adds brand new material on user-centred design, prototyping, agile working, data privacy and security, data science, artificial intelligence and creating diverse, inclusive teams.
'It's a delight for me to dip into Antonio's skilfully-presented book. Highly accessible, practical and thought-provoking.' Jonathan Slater, Visiting Professor, King's College London and ex-DfE Permanent Secretary
'This book is a must-have for leaders at all levels of an organisation.' Abbi Agana MBA, Chief Transformation Officer and Advisory Board Member
